How to survive and then thrive as a small documentation team
In small documentation teams, you face various challenges. Some days you curate API references and UI guides, and then you jump to lead a big content migration project; you set up documentation processes for matters big and small, while also being the go-to person for handling UI copy. You’ve got a lot of freedom, but having too many irons in too many fires can burn you out. This presentation is a journey of a technical writer working first solo and then as a duo in Voucherify, a medium-sized global SaaS company hailing from Katowice, Poland. In this journey, you’ll learn how to manage priorities, how scarcity drives documentation innovation, and how to spot an approaching breaking point. Listen to hard-learned lessons from projects that succeeded, tasks that failed, and processes that worked until they didn’t. Whether you’re working solo, in a small team, or you just want to organise your own work in a larger team, come and listen to some tips and real-life stories that may make your documentation journey smoother.
Technical writer in IT with a background in technical translation. In his work, he wears many hats by handling API references, developer and user guides, UI copy, and more. He enjoys strategising about content and putting his hands into creating it. Aspiring technical content custodian. In his free time, he's an avid fan of tabletop wargames, history, and hiking.