Let's talk about how we talk about each other's work.
In the content world, feedback is currency. In the workplace, it's the force that fuels careers, for better or worse. For content professionals, it's everything.
In my talk, I'll skip the usual technical review guidelines to explore the subtle ways feedback can shape human brains and reinforce the unspoken workplace dynamics. I'll share my personal feedback manifesto, grounded in neuroscience, psychology, philosophy, and some hard-won experience, to start the conversation about what the 'F' word really means.
Together, we'll look at how to support clarity without triggering defensiveness, build others up without posturing, and create trust in place of fear.
Tech writer who believes docs reveal the ultimate truth about who you are, language is a neurosurgical tool, and writers are the single underutilized resource in IT. Full of hot takes, she spent the last 9 years writing docs, structuring docs, strategizing docs, leading teams who write docs and looking for the best way to do docs in IT, only to discover that it's not about the tooling nor the process, but a secret third thing.
doc-doctor.org